Jira Service Management

{"xsrfToken":"cc44fb6a-0754-4e5a-89ac-e0f917408f77_35ccd589d887a4750385459c8ce6ca5eb6f0cd5f_lout","branding":{"id":"1","key":"ns","name":"NxtPort Support","portalBaseUrl":"/servicedesk/customer/portal/1","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/1/1","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#20266b","headerLinkHoverBGColor":"#20266b","headerBadgeColor":"#20266b"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/deb19152-fd09-4952-ab76-27787eee5b44/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5MGNlMThkNS02NWM5LTRjZWMtYWNjNi05YjM3ZGY0ZjFhNDMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmRlYjE5MTUyLWZkMDktNDk1Mi1hYjc2LTI3Nzg3ZWVlNWI0NCI6WyJyZWFkIl19LCJleHAiOjE2MDY2MDQ3NDgsIm5iZiI6MTYwNjYwNDA4OH0.yDIvfECh-8o16IX6jJSfkCwC6IPD7aDvc2Gsfo61pCI&client=90ce18d5-65c9-4cec-acc6-9b37df4f1a43&mode=fit","logoId":"deb19152-fd09-4952-ab76-27787eee5b44","isLogoAvailable":true,"helpCenterTitle":"Welcome to the NxtPort Support Center","sharedPortalName":"NxtPort Support","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"nl-NL":{"helpCenterTitle":"Welkom bij het Helpcentrum","sharedPortalName":"Helpcentrum","localeDisplayName":"Dutch (Netherlands)"},"en-US":{"helpCenterTitle":"Welcome to the NxtPort Support Center","sharedPortalName":"NxtPort Support","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#5a90dc","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/89bad5e1-7268-4806-9c33-2a51cd722ee5/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5MGNlMThkNS02NWM5LTRjZWMtYWNjNi05YjM3ZGY0ZjFhNDMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjg5YmFkNWUxLTcyNjgtNDgwNi05YzMzLTJhNTFjZDcyMmVlNSI6WyJyZWFkIl19LCJleHAiOjE2MDY2MDQ3NDgsIm5iZiI6MTYwNjYwNDA4OH0.7bKk-vuA15yERRvaJ9b5pX3hSKWkL3TVrqLgoOLXEpQ&client=90ce18d5-65c9-4cec-acc6-9b37df4f1a43&height=300&mode=fit","bannerMediaApiFileId":"89bad5e1-7268-4806-9c33-2a51cd722ee5","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"1","key":"ns","projectId":10001,"serviceDeskId":1,"name":"NxtPort Support","description":"Welcome! You can raise a NxtPort Support request from the options provided.","portalBaseUrl":"/servicedesk/customer/portal/1","onlyPortal":false,"reqTypes":[{"id":"22","name":"Connectivity Support","descriptionHtml":"","callToAction":"Connectivity Support","introHtml":"","icon":10503,"iconUrl":"https://nxtport.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10503","groups":[],"key":""},{"id":"12","name":"Connection issue","descriptionHtml":"","callToAction":"Connection issue","introHtml":"Issues related to API keys and other connection problems","icon":10477,"iconUrl":"https://nxtport.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10477","groups":[6,4],"key":""},{"id":"11","name":"Coding issue","descriptionHtml":"","callToAction":"Coding issue","introHtml":"All issues and questions related to development using the NxtPort API's","icon":10479,"iconUrl":"https://nxtport.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10479","groups":[6,4],"key":""},{"id":"26","name":"Responsible Disclosure","descriptionHtml":"","callToAction":"Responsible Disclosure","introHtml":"Please let us know if you receive unauthorized documentation or information.","icon":10480,"iconUrl":"https://nxtport.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10480","groups":[5],"key":""},{"id":"61","name":"Request Documentation Access","descriptionHtml":"","callToAction":"Request Documentation Access","introHtml":"In case you want to integrate your software with the API of eECD, you can use this form to request access.","icon":10469,"iconUrl":"https://nxtport.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10469","groups":[],"key":""},{"id":"18","name":"GDPR","descriptionHtml":"","callToAction":"GDPR","introHtml":"All questions related to the GDPR legislation","icon":10510,"iconUrl":"https://nxtport.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10510","groups":[5],"key":""},{"id":"21","name":"Registration","descriptionHtml":"","callToAction":"Registration","introHtml":"","icon":10470,"iconUrl":"https://nxtport.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10470","groups":[],"key":""},{"id":"19","name":"Ethical hacking","descriptionHtml":"","callToAction":"Ethical hacking","introHtml":"You found a way to hack us and want to share this with us? We take the challenge!","icon":10508,"iconUrl":"https://nxtport.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10508","groups":[5],"key":""},{"id":"20","name":"Service Level Agreements","descriptionHtml":"","callToAction":"Service Level Agreements","introHtml":"All questions related to the NxtPort Service Level Agreement","icon":10481,"iconUrl":"https://nxtport.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10481","groups":[5],"key":""},{"id":"23","name":"Licences and Credits","descriptionHtml":"","callToAction":"Licences and Credits","introHtml":"","icon":10496,"iconUrl":"https://nxtport.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10496","groups":[],"key":""},{"id":"24","name":"Suggest Improvement","descriptionHtml":"","callToAction":"Suggest Improvement","introHtml":"","icon":10498,"iconUrl":"https://nxtport.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10498","groups":[],"key":""},{"id":"25","name":"Bug reporting","descriptionHtml":"","callToAction":"Bug reporting","introHtml":"","icon":10476,"iconUrl":"https://nxtport.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10476","groups":[],"key":""},{"id":"27","name":"Security questions","descriptionHtml":"","callToAction":"Security questions","introHtml":"If you have any general security questions or concerns or want to discuss more in depth with someone, please let us know","icon":10491,"iconUrl":"https://nxtport.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10491","groups":[5],"key":""},{"id":"13","name":"Submit your application","descriptionHtml":"","callToAction":"Submit your application","introHtml":"Interested in adding an API or APP to our marketplace? Your time to shine!","icon":10492,"iconUrl":"https://nxtport.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10492","groups":[4],"key":""},{"id":"15","name":"Participate as a Data Provider","descriptionHtml":"","callToAction":"Participate as a Data Provider","introHtml":"I want to share my data in an existing Use Case.","icon":10503,"iconUrl":"https://nxtport.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10503","groups":[3],"key":""},{"id":"16","name":"Provide new data or data sets","descriptionHtml":"","callToAction":"Provide new data or data sets","introHtml":"I want to share data for new use cases.","icon":10473,"iconUrl":"https://nxtport.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10473","groups":[3],"key":""},{"id":"14","name":"Data sharing","descriptionHtml":"","callToAction":"Data sharing","introHtml":"Questions related to the sharing of data with/from other users of the platform.","icon":10506,"iconUrl":"https://nxtport.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10506","groups":[6,3],"key":""},{"id":"7","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"See a place where we can do better? We're all ears.","icon":10498,"iconUrl":"https://nxtport.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10498","groups":[1,6,4],"key":""},{"id":"5","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"Tell us the problems you're experiencing.","icon":10476,"iconUrl":"https://nxtport.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10476","groups":[1,6,3,4],"key":""},{"id":"4","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"Don't see what you're looking for? Select this option and we'll help you out.","icon":10466,"iconUrl":"https://nxtport.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10466","groups":[1,6,3,4],"key":""},{"id":"1","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"Need help installing, configuring, or troubleshooting? Select this to request assistance.","icon":10472,"iconUrl":"https://nxtport.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10472","groups":[1,6,3,4],"key":""},{"id":"63","name":"Access rights","descriptionHtml":"Please complete as much information as you can to improve the time to solve your request","callToAction":"Access rights","introHtml":"Request specific access for NxtPort (documentation, 3rd party developers, ...)","icon":10458,"iconUrl":"https://nxtport.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10458","groups":[4],"key":""},{"id":"8","name":"User account support","descriptionHtml":"","callToAction":"User account support","introHtml":"","icon":10499,"iconUrl":"https://nxtport.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10499","groups":[1],"key":""}],"reqGroups":[{"id":1,"name":"General"},{"id":6,"name":"Data User"},{"id":3,"name":"Data Provider"},{"id":4,"name":"Developer"},{"id":5,"name":"Privacy and Security"}],"orderMapping":{"7":[25,24,23,22,21],"5":[27,26,18,20,19],"6":[1,12,14,11,5,7,4],"4":[1,12,63,11,5,7,13,4],"3":[1,15,16,14,5,4],"1":[1,8,5,7,4],"2":[8]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"cfa4acde-02cf-3062-a05c-fa7f337593f9","appLinkName":"System Confluence","appLinkUrl":"https://nxtport.atlassian.net/wiki","spaceKey":"NS","spaceName":"NxtPort Support","spaceUrl":"https://nxtport.atlassian.net/wiki/spaces/NS"},"labels":[],"projectKey":"NS","serviceDeskId":1},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"NS","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":true},"canViewCreateRequestForm":true,"isProjectSimplified":false},"sharedPortal":{"name":"NxtPort Support","description":"Welcome to the help center - we're here to help! Raise a request from the options provided.","kbs":{"kbEnabled":true,"appLinkUrl":"https://nxtport.atlassian.net/wiki"}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}