Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
{"xsrfToken":"659469f2dd569cc3f982f1961e8c8bea6fe2ce50_lout","branding":{"id":"2","key":"esup","name":"Eclic User Support","portalBaseUrl":"/servicedesk/customer/portal/2","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/2/43","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#375ca1","headerLinkHoverBGColor":"#375ca1","headerBadgeColor":"#375ca1"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/deb19152-fd09-4952-ab76-27787eee5b44/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5MGNlMThkNS02NWM5LTRjZWMtYWNjNi05YjM3ZGY0ZjFhNDMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmRlYjE5MTUyLWZkMDktNDk1Mi1hYjc2LTI3Nzg3ZWVlNWI0NCI6WyJyZWFkIl19LCJleHAiOjE3NjkzMzk5ODcsIm5iZiI6MTc2OTMzOTM4N30.QJI1P_ty4WVIxBO62AoaXwSycEndHAiDrvc30Xx5gQ8&client=90ce18d5-65c9-4cec-acc6-9b37df4f1a43&mode=fit","logoId":"deb19152-fd09-4952-ab76-27787eee5b44","isLogoAvailable":true,"helpCenterTitle":"Welcome to the NxtPort Support Center","sharedPortalName":"NxtPort Support Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"nl-NL":{"helpCenterTitle":"Welkom bij het NxtPort Helpcentrum","sharedPortalName":"NxtPort Helpcentrum","localeDisplayName":"Dutch (Netherlands)"},"en-US":{"helpCenterTitle":"Welcome to the NxtPort Support Center","sharedPortalName":"NxtPort Support Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#123a6b","helpCenterTitleColor":"#f1f1f1","bannerMediaApiUrl":"https://api.media.atlassian.com/file/159fa75e-9687-412c-88dd-59cc424e8bc3/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5MGNlMThkNS02NWM5LTRjZWMtYWNjNi05YjM3ZGY0ZjFhNDMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjE1OWZhNzVlLTk2ODctNDEyYy04OGRkLTU5Y2M0MjRlOGJjMyI6WyJyZWFkIl19LCJleHAiOjE3NjkzMzk5ODcsIm5iZiI6MTc2OTMzOTM4N30._U_jk0pwaBzdAMSCanvm3fdRD5rAO26VnmrKvOZM0Ck&client=90ce18d5-65c9-4cec-acc6-9b37df4f1a43&height=300&mode=fit","bannerMediaApiFileId":"159fa75e-9687-412c-88dd-59cc424e8bc3","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"2","key":"esup","projectId":10039,"serviceDeskId":2,"name":"Eclic User Support","description":"","portalBaseUrl":"/servicedesk/customer/portal/2","reqTypes":[{"id":"244","name":"Support","descriptionHtml":"","callToAction":"Support","introHtml":"","icon":10472,"iconUrl":"https://nxtport.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10472","groups":[73],"key":""},{"id":"87","name":"Add new carrier to my list","descriptionHtml":"<p>To add new carriers, please provide the Name of the carrier and the identifier (DUNS/EORI/VAT) that you will use in your communication</p>","callToAction":"Add new carrier to my list","introHtml":"<p>Add additional carriers/transport operators for your transport orders</p>","icon":10503,"iconUrl":"https://nxtport.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10503","groups":[],"key":""},{"id":"32","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10492,"iconUrl":"https://nxtport.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10492","groups":[],"key":""},{"id":"243","name":"General Support","descriptionHtml":"","callToAction":"General Support","introHtml":"","icon":10768,"iconUrl":"https://nxtport.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10768","groups":[],"key":""},{"id":"62","name":"Integration documentation request","descriptionHtml":"","callToAction":"Integration documentation request","introHtml":"<p>Use this type for access to the available integration documentation</p>","icon":10478,"iconUrl":"https://nxtport.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10478","groups":[],"key":""},{"id":"29","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"<p>Choose this if you have questions about licensing or billing.</p>","icon":10483,"iconUrl":"https://nxtport.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10483","groups":[],"key":""},{"id":"31","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":10466,"iconUrl":"https://nxtport.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10466","groups":[],"key":""},{"id":"30","name":"Product trial questions","descriptionHtml":"","callToAction":"Product trial questions","introHtml":"<p>Trying out our product and want more information? Select this and we'll be happy to answer your questions.</p>","icon":10491,"iconUrl":"https://nxtport.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10491","groups":[],"key":""},{"id":"33","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10476,"iconUrl":"https://nxtport.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10476","groups":[],"key":""},{"id":"34","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":10511,"iconUrl":"https://nxtport.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10511","groups":[],"key":""},{"id":"35","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"<p>See a place where we can do better? We're all ears.</p>","icon":10498,"iconUrl":"https://nxtport.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10498","groups":[],"key":""}],"reqGroups":[{"id":73,"name":"General Support"}],"orderMapping":{"17":[87,31],"73":[244],"14":[29,62],"8":[33,30,35,31]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"cfa4acde-02cf-3062-a05c-fa7f337593f9","appLinkName":"","appLinkUrl":"","spaceKey":"ECLIC","spaceName":"Eclic User Documentation","spaceUrl":"","isServer":false},"labels":[],"projectKey":"ESUP","serviceDeskId":2,"kbLinkDomainURLs":["https://nxtport.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":2,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"ESUP","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5MGNlMThkNS02NWM5LTRjZWMtYWNjNi05YjM3ZGY0ZjFhNDMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDM5IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NjkzNDA1ODcsIm5iZiI6MTc2OTMzOTM4NywiYW5vbklkIjoiYW5vbi11c2VyIiwiaHR0cHM6Ly9pZC5hdGxhc3NpYW4uY29tL2FwcEFjY3JlZGl0ZWQiOmZhbHNlfQ.1akCRjWb1rHjecw26WvOXAaZsKf-iWqLAtnNx2hINlY","targetCollection":"upload-project-10039","endpointUrl":"https://api.media.atlassian.com","clientId":"90ce18d5-65c9-4cec-acc6-9b37df4f1a43","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"reqCreate":{"id":244,"projectId":10039,"issueType":{"id":"10006","name":"Support"},"form":{"name":"Support","descriptionHtml":"","callToAction":"Support","intro":"","instructions":"","icon":10472,"iconUrl":"https://nxtport.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10472","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/2/create/244","requestValidateBaseUrl":"/servicedesk/customer/portal/2/validate/244","calendarParams":{"firstDay":0,"date":"2026-01-25T12:09:48+0100","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"cfa4acde-02cf-3062-a05c-fa7f337593f9","appLinkName":"","appLinkUrl":"","spaceKey":"ECLIC","spaceName":"Eclic User Documentation","spaceUrl":"","isServer":false},"labels":[],"projectKey":"ESUP","serviceDeskId":2,"kbLinkDomainURLs":["https://nxtport.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":true,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5MGNlMThkNS02NWM5LTRjZWMtYWNjNi05YjM3ZGY0ZjFhNDMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDM5IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NjkzNDA1ODgsIm5iZiI6MTc2OTMzOTM4OCwiYW5vbklkIjoiYW5vbi11c2VyIiwiaHR0cHM6Ly9pZC5hdGxhc3NpYW4uY29tL2FwcEFjY3JlZGl0ZWQiOmZhbHNlfQ.E7PqMyg4M7-nr2EnVu7uZhiaszfh2HYCnwL7Jdo3DeQ","targetCollection":"upload-project-10039","endpointUrl":"https://api.media.atlassian.com","clientId":"90ce18d5-65c9-4cec-acc6-9b37df4f1a43","tokenDurationInMins":20},"hasProformaForm":true,"proformaTemplateForm":{"id":1336657000580824,"updated":"2025-05-15T06:43:04.387671050Z","publish":{"jira":{"submitOnCreate":true,"validateOnCreate":true},"portal":{"portalRequestTypeIds":[244],"submitOnCreate":true,"validateOnCreate":true}},"design":{"settings":{"templateId":1336657000580824,"name":"Technical Support","submit":{"lock":true,"pdf":false},"templateFormUuid":"3d3835ce-efb1-4479-9b3e-f6cd8a113ae7"},"layout":[{"version":1,"type":"doc","content":[{"type":"heading","attrs":{"level":1,"localId":"60695227-c21d-4202-b4c0-79fe13c43667"},"content":[{"type":"text","text":"Company Information"}]},{"type":"layoutSection","content":[{"type":"layoutColumn","attrs":{"width":50},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":3},"layout":"default","localId":"74ead106-0f35-44a5-b036-d9d73f4edaff"}}]},{"type":"layoutColumn","attrs":{"width":50},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":37},"layout":"default","localId":"0b8cc1fb-f12c-44a7-ba82-6d42429e72a2"}},{"type":"paragraph","content":[]}]}]},{"type":"layoutSection","content":[{"type":"layoutColumn","attrs":{"width":33.33},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":39},"layout":"default","localId":"6aa8ab82-06c0-48f4-8c07-7b7ed8f02d56"}}]},{"type":"layoutColumn","attrs":{"width":33.33},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":40},"layout":"default","localId":"3d7f4800-a0e5-4903-8b75-c1c4d12413e5"}}]},{"type":"layoutColumn","attrs":{"width":33.33},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":36},"layout":"default","localId":"9f66eca4-5d1d-4b19-955b-b6d88951daeb"}},{"type":"paragraph","content":[]}]}]},{"type":"heading","attrs":{"level":1,"localId":"bb657b75-36d7-40f4-8e9a-94418b8cc5b0"},"content":[{"type":"text","text":"Issue Type"}]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":48},"layout":"default","localId":"61caacb6-de4b-49e8-88e9-5b21f7d29009"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":51},"layout":"default","localId":"47e4d03b-8771-45c9-a899-b742c0eae44a"}}]},{"version":1,"type":"doc","content":[]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":17},"layout":"default","localId":"f2c98049-bfe3-4d69-870c-012e2cf4a9a7"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":47},"layout":"default","localId":"7db3f8c8-79ca-4a22-9ed3-c2e3a7c59dde"}},{"type":"paragraph","content":[]}]}],"conditions":{"11":{"i":{"co":{"cIds":{"8":["2","3"]}}},"o":{"sIds":["1"]},"t":"sh"}},"sections":{"1":{"name":"API_issue","conditions":["11"]},"2":{"name":"General issue details","conditions":[]}},"questions":{"51":{"type":"cd","label":"Priority","description":"","validation":{"rq":true},"choices":[{"id":"1","label":"Urgent","other":false},{"id":"2","label":"High","other":false},{"id":"3","label":"Medium","other":false},{"id":"4","label":"Low","other":false}],"defaultAnswer":{"choices":["4"]},"questionKey":""},"40":{"type":"tl","label":"Last Name","description":"Enter your Last Name","validation":{"rq":true,"mxc":70},"choices":[],"questionKey":""},"37":{"type":"tl","label":"Email Address","description":"Enter your Email Address","validation":{"rq":true,"mxc":70},"choices":[],"questionKey":""},"48":{"type":"cs","label":"","description":"","validation":{"rq":false},"choices":[{"id":"2","label":"User or process question","other":false},{"id":"4","label":"Application bug or problem","other":false},{"id":"3","label":"Improvement Idea","other":false},{"id":"1","label":"API connectivity","other":false}],"defaultAnswer":{"choices":["2"]},"questionKey":""},"17":{"type":"pg","label":"Description","description":"Provide a description and add printscreen of error (max 200 words)","validation":{"rq":true,"mxw":200},"jiraField":"description","questionKey":""},"47":{"type":"at","label":"Attachment","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"3":{"type":"tl","label":"Company Name","description":"Enter your full company name","validation":{"rq":true,"mxc":70},"jiraField":"customfield_10163","questionKey":""},"36":{"type":"ts","label":"Phone Number","description":"Enter your Phone Number","validation":{"rq":true},"choices":[],"questionKey":""},"39":{"type":"tl","label":"First Name","description":"Enter your FirstName","validation":{"rq":true,"mxc":70},"choices":[],"questionKey":""}}},"uuid":"3d3835ce-efb1-4479-9b3e-f6cd8a113ae7"},"proforma":{"formExists":true,"formValid":true,"formTemplateData":{"id":1336657000580824,"updated":"2025-05-15T06:43:04.387671050Z","publish":{"jira":{"submitOnCreate":true,"validateOnCreate":true},"portal":{"portalRequestTypeIds":[244],"submitOnCreate":true,"validateOnCreate":true}},"design":{"settings":{"templateId":1336657000580824,"name":"Technical Support","submit":{"lock":true,"pdf":false},"templateFormUuid":"3d3835ce-efb1-4479-9b3e-f6cd8a113ae7"},"layout":[{"version":1,"type":"doc","content":[{"type":"heading","attrs":{"level":1,"localId":"60695227-c21d-4202-b4c0-79fe13c43667"},"content":[{"type":"text","text":"Company Information"}]},{"type":"layoutSection","content":[{"type":"layoutColumn","attrs":{"width":50},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":3},"layout":"default","localId":"74ead106-0f35-44a5-b036-d9d73f4edaff"}}]},{"type":"layoutColumn","attrs":{"width":50},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":37},"layout":"default","localId":"0b8cc1fb-f12c-44a7-ba82-6d42429e72a2"}},{"type":"paragraph","content":[]}]}]},{"type":"layoutSection","content":[{"type":"layoutColumn","attrs":{"width":33.33},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":39},"layout":"default","localId":"6aa8ab82-06c0-48f4-8c07-7b7ed8f02d56"}}]},{"type":"layoutColumn","attrs":{"width":33.33},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":40},"layout":"default","localId":"3d7f4800-a0e5-4903-8b75-c1c4d12413e5"}}]},{"type":"layoutColumn","attrs":{"width":33.33},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":36},"layout":"default","localId":"9f66eca4-5d1d-4b19-955b-b6d88951daeb"}},{"type":"paragraph","content":[]}]}]},{"type":"heading","attrs":{"level":1,"localId":"bb657b75-36d7-40f4-8e9a-94418b8cc5b0"},"content":[{"type":"text","text":"Issue Type"}]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":48},"layout":"default","localId":"61caacb6-de4b-49e8-88e9-5b21f7d29009"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":51},"layout":"default","localId":"47e4d03b-8771-45c9-a899-b742c0eae44a"}}]},{"version":1,"type":"doc","content":[]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":17},"layout":"default","localId":"f2c98049-bfe3-4d69-870c-012e2cf4a9a7"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":47},"layout":"default","localId":"7db3f8c8-79ca-4a22-9ed3-c2e3a7c59dde"}},{"type":"paragraph","content":[]}]}],"conditions":{"11":{"i":{"co":{"cIds":{"8":["2","3"]}}},"o":{"sIds":["1"]},"t":"sh"}},"sections":{"1":{"name":"API_issue","conditions":["11"]},"2":{"name":"General issue details","conditions":[]}},"questions":{"51":{"type":"cd","label":"Priority","description":"","validation":{"rq":true},"choices":[{"id":"1","label":"Urgent","other":false},{"id":"2","label":"High","other":false},{"id":"3","label":"Medium","other":false},{"id":"4","label":"Low","other":false}],"defaultAnswer":{"choices":["4"]},"questionKey":""},"40":{"type":"tl","label":"Last Name","description":"Enter your Last Name","validation":{"rq":true,"mxc":70},"choices":[],"questionKey":""},"37":{"type":"tl","label":"Email Address","description":"Enter your Email Address","validation":{"rq":true,"mxc":70},"choices":[],"questionKey":""},"48":{"type":"cs","label":"","description":"","validation":{"rq":false},"choices":[{"id":"2","label":"User or process question","other":false},{"id":"4","label":"Application bug or problem","other":false},{"id":"3","label":"Improvement Idea","other":false},{"id":"1","label":"API connectivity","other":false}],"defaultAnswer":{"choices":["2"]},"questionKey":""},"17":{"type":"pg","label":"Description","description":"Provide a description and add printscreen of error (max 200 words)","validation":{"rq":true,"mxw":200},"jiraField":"description","questionKey":""},"47":{"type":"at","label":"Attachment","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"3":{"type":"tl","label":"Company Name","description":"Enter your full company name","validation":{"rq":true,"mxc":70},"jiraField":"customfield_10163","questionKey":""},"36":{"type":"ts","label":"Phone Number","description":"Enter your Phone Number","validation":{"rq":true},"choices":[],"questionKey":""},"39":{"type":"tl","label":"First Name","description":"Enter your FirstName","validation":{"rq":true,"mxc":70},"choices":[],"questionKey":""}}},"uuid":"3d3835ce-efb1-4479-9b3e-f6cd8a113ae7"},"linkedJiraFields":["description","customfield_10163"]},"key":""},"portalWebFragments":{"headerPanels":[{"params":{},"key":"com.atlassian.plugins.atlassian-connect-plugin:jsd-status-page__sd-portal-header-create_request","name":"sd-portal-header","html":"<div class=\"ap-container\" id=\"ap-jsd-status-page__sd-portal-header-create_request\">\n\n <div class=\"ap-content \" id=\"embedded-jsd-status-page__sd-portal-header-create_request\"></div>\n <script class=\"ap-iframe-body-script\">\n (function(){\n var data = {\n \"addon_key\":\"jsd-status-page\",\n \"uniqueKey\":\"jsd-status-page__sd-portal-header-create_request\",\n \"key\":\"sd-portal-header-create_request\",\n \"moduleType\":\"webPanels\", \"moduleLocation\":\"servicedesk.portal.header.create_request\", \"title\":\"sd-portal-header\", \"cp\":\"\",\n \"general\":\"\",\n \"w\":\"\",\n \"h\":\"\",\n \"url\":\"https://jsd-status-page.us-west-1.prod.public.atl-paas.net/portal-header/2?xdm_e=https%3A%2F%2Fnxtport.atlassian.net&xdm_c=channel-jsd-status-page__sd-portal-header-create_request&cp=&xdm_deprecated_addon_key_do_not_use=jsd-status-page&lic=none&userAccess=true&cv=1001.0.0-SNAPSHOT&jwt=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiI1M2Y3MDRkNmVlNDk5OWI1OTViNGU3NzAxMGEyNGM2MjZlMTBmNTc4NmVkNTg5MTQ5NDAwOTA2N2VjY2JiYzQwIiwiaXNzIjoiMTkxNDJhOGYtYjAxNi0zYjllLWJjNGYtMTU1MjI3OTJmNmExIiwiY29udGV4dCI6e30sImV4cCI6MTc2OTM0MDI4OCwiaWF0IjoxNzY5MzM5Mzg4fQ.jtyF2s9XmU973kpQhiZpeaN_4ZmB8_gy8DvisasdonQ\",\n \"contextJwt\": \"eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJjb250ZXh0LXFzaCIsImlzcyI6IjE5MTQyYThmLWIwMTYtM2I5ZS1iYzRmLTE1NTIyNzkyZjZhMSIsImNvbnRleHQiOnsibmF2Ijp7ImlzTmV3TmF2aWdhdGlvbiI6dHJ1ZX0sInVybCI6eyJkaXNwbGF5VXJsIjoiaHR0cHM6XC9cL254dHBvcnQuYXRsYXNzaWFuLm5ldCIsImRpc3BsYXlVcmxTZXJ2aWNlZGVza0hlbHBDZW50ZXIiOiJodHRwczpcL1wvbnh0cG9ydC5hdGxhc3NpYW4ubmV0In0sImppcmEiOnsicHJvamVjdCI6eyJrZXkiOiJFU1VQIiwiaWQiOiIxMDAzOSJ9fX0sImV4cCI6MTc2OTM0MDI4OCwiaWF0IjoxNzY5MzM5Mzg4fQ.Ltib_Ic-W5z-e8_nndv1lsV_V3dGM3SC__fUqQB74Tk\", \"structuredContext\": \"{\\\"nav\\\":{\\\"isNewNavigation\\\":true},\\\"url\\\":{\\\"displayUrl\\\":\\\"https://nxtport.atlassian.net\\\",\\\"displayUrlServicedeskHelpCenter\\\":\\\"https://nxtport.atlassian.net\\\"},\\\"jira\\\":{\\\"project\\\":{\\\"key\\\":\\\"ESUP\\\",\\\"id\\\":\\\"10039\\\"}}}\",\n \"contentClassifier\":\"\",\n \"productCtx\":\"{\\\"project.key\\\":\\\"ESUP\\\",\\\"project.id\\\":\\\"10039\\\",\\\"servicedesk.serviceDeskId\\\":\\\"2\\\",\\\"servicedesk.requestTypeId\\\":\\\"244\\\"}\",\n \"timeZone\":\"Europe/Brussels\",\n \"origin\":\"https://jsd-status-page.us-west-1.prod.public.atl-paas.net\",\n \"hostOrigin\":\"https://nxtport.atlassian.net\",\n \"sandbox\":\"allow-downloads allow-forms allow-modals allow-popups allow-popups-to-escape-sandbox allow-scripts allow-same-origin allow-top-navigation-by-user-activation allow-storage-access-by-user-activation\", \"apiMigrations\": {\n \"gdpr\": true\n }\n}\n;\n if(window.AP && window.AP.subCreate) {\n window._AP.appendConnectAddon(data);\n } else {\n require(['ac/create'], function(create){\n create.appendConnectAddon(data);\n });\n }\n }());\n</script>\n\n</div>\n"}],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}